General terms and conditions of sale

 

GENERAL TERMS AND CONDITIONS OF SALE

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Clause n° 1: Purpose

The general terms and conditions of sale described below detail the rights and obligations of the company and its client in the context of the sale of products: sports equipment/apparel and various accessories. By placing an order, you declare that you have read and accepted these General Terms and Conditions of Sale; all orders are subject to product availability and the company's acceptance of the order.

 

Clause n° 2: Price

The prices of the goods sold are those in effect on the day the order is placed. They are denominated in euros and include all applicable taxes.

The company reserves the right to change its prices at any time. However, modifications do not affect already confirmed orders.

 

Clause n° 3: Payment methods

Payments can be made by credit card or Paypal. Your order will be processed once payment is confirmed. In case of non-payment, the company reserves the right to cancel the order.

 

Clause n° 4: Right of Withdrawal

In accordance with the provisions of Article L. 221-18 of the Consumer Code, the customer has a period of thirty (30) days from receipt of the goods to exercise their right of withdrawal without having to provide reasons or pay penalties, with the exception of return shipping costs which remain at their expense, in compliance with the legal conditions of withdrawal.

To exercise their right of withdrawal, the customer must notify their decision to withdraw to the company by an unequivocal declaration using the withdrawal form available on our website.

In the event of exercising the right of withdrawal within the aforementioned period, the company undertakes to reimburse the customer for all sums paid. The refund will be made using the same payment method as that used by the customer for the initial transaction.

The customer must return the goods to the address provided to them upon initial contact, without undue delay and, in any event, no later than thirty (30) days after communicating their decision to withdraw. This deadline is considered met if the customer returns the goods before the expiration of the thirty (30) day period.

The right of withdrawal does not apply to goods excluded by law, in particular personalized goods, goods liable to deteriorate rapidly, sealed goods that cannot be returned for reasons of health protection or hygiene if they have been unsealed after delivery, etc.

Article L221-28 of the Consumer Code stipulates that the right of withdrawal does not apply to goods unsealed by the consumer that cannot be returned for reasons of hygiene or health protection.

-          If they have been worn or their packaging has been unsealed, the seller may refuse their return for hygiene reasons, provided that this restriction is mentioned in its general terms and conditions of sale (GTC).

-          If the socks are new, unworn, and still in their original packaging, the consumer may exercise their right of withdrawal and request a refund or exchange.

 

Clause n° 5: Delivery

Delivery is made to the location indicated by the buyer at the time of the order, and delivery costs are indicated at the time of the order.

The delivery time indicated when registering the order is given for informational purposes only and is in no way guaranteed; consequently, delivery times may vary depending on the destination and product availability.

Any reasonable delay in the delivery of products cannot give rise to the buyer being awarded damages and/or the cancellation of the order.

The risk of transport is not covered by the company.

In the event of missing or damaged goods during transport, the buyer must make a claim upon receipt of the said goods. These reservations must be made in writing within five days following delivery, by email.

 

Clause n° 6: Liability

The company cannot be held responsible for direct, indirect, special, consequential, or punitive damages resulting from the use of its products.

 

Clause n° 8: Force majeure

The company's liability cannot be invoked if the non-performance or delay in the performance of one of its obligations described in these general terms and conditions of sale results from a case of force majeure. In this regard, force majeure means any external, unforeseeable, and irresistible event within the meaning of Article 1148 of the Civil Code (health crisis, natural disaster, etc.).

 

Clause n° 8: Competent Court & Applicable Law

Any dispute relating to the interpretation and execution of these general terms and conditions of sale is subject to French law.

In the absence of an amicable resolution, the dispute will be brought before the competent Court of the city concerned and its surroundings.

 

Clause n° 9: Modification of the GTC

The company reserves the right to modify these General Terms and Conditions of Sale at any time. Modifications will take effect upon their publication on the website.